# Chatbots with AI Chatbots with artificial intelligence are programs that can communicate with people in natural language. They understand questions, analyze user intent, and generate clear and useful answers. Such bots are often used in business to support customers, take orders, or answer common questions. They can work in messengers, on websites, or in mobile applications, which makes them accessible to a large number of people. Thanks to integration with other systems, chatbots can connect to databases, payment services, or CRMs, as well as collect statistics about communication, helping companies better understand their customers. Many modern bots support multiple languages, so they can be used in an international environment. All this makes artificial intelligence in chatbots a convenient tool for automation and saving time ( [ai chatbot tools](https://aipapas.com/tools/ai-chatbot/) ) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://ekma.gitbook.io/ekma-docs-4/chatbots-with-ai.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.